Information We Collect
When you contact Hillsborough Roofing Pros through our website, phone, or online form, we may collect personal information such as your name, address, phone number, email address, and details about your roofing project. We also automatically collect certain technical data, including your IP address, browser type, and pages visited, through cookies and analytics tools. This helps us improve our website and better serve you, our Hillsborough, NJ neighbors.
How We Use Your Information
We use the information you provide to respond to your inquiries, schedule roof inspections, provide estimates, and perform roofing services. We may also use your contact details to send service reminders, updates on your project, or relevant offers about roof repair, roof replacement, and commercial roofing. Your data helps us deliver the quality workmanship Hillsborough residents expect from a trusted roofing contractor.
Third-Party Sharing & Call Tracking
We share limited data with trusted third-party service providers who help us operate our business. This includes Ringba call tracking software, which records and analyzes phone calls to improve customer service and marketing effectiveness. We also use analytics platforms like Google Analytics to understand website traffic patterns. We do not sell your personal information to third parties. All third parties are contractually bound to protect your data and use it only for specified purposes.
Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site performance. You can control cookie settings through your browser. Disabling cookies may affect some website features, but you can still contact us directly at (908) 663-0781 for all your roofing needs, from storm damage repair to metal roofing installation.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Typically, we keep project-related data for seven years after completion of services, as required by New Jersey law. Call recordings via Ringba are stored for 90 days unless needed for longer quality assurance or dispute resolution.
Your Rights & Choices
As a Hillsborough, NJ resident, you have the right to request access to, correction of, or deletion of your personal data held by Hillsborough Roofing Pros. You may also opt out of marketing communications at any time by contacting us. To exercise these rights, call (908) 663-0781 or email us using the contact form on our website. We will respond to your request within 30 days as required by applicable law.
Security of Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure servers, encrypted data transmission, and access controls. While no system is completely secure, we are committed to protecting your privacy and maintaining your trust as your go-to Hillsborough roofing contractor.
Contact Us
If you have questions about this privacy policy or how we handle your data, please reach out to Hillsborough Roofing Pros. We are located in Hillsborough, NJ, and can be reached by phone at (908) 663-0781 or through our website's contact page. We are happy to discuss our data practices transparently and address any concerns you may have.